Contact us

To get in touch with us, please do call us using the numbers below or alternatively please complete the contact form and we will be happy to help.

Key contact details

To report a repair please send an email to:

To find out how an application is progressing please send an email to:

For all other matters, please send an email to:

Harmony Close
Princes Park Avenue
London NW11 0JJ

T: 020 8381 4901

Summer opening hours are Monday to  Friday, 9am to 5.30pm.

Winter opening hours are Monday to Thursday, 9am to 5.30pm, Fridays, 9am to 2pm.

We are shut for all Bank Holidays and major Jewish festivals.


Bank Holidays 2023

We will be closed on:

Monday 25 December (Christmas Day)

Tuesday 26 December (Boxing Day).


Bank Holidays 2024

We will be closed on:

Monday 1 January  – New Years Day

Friday 29 March – Good Friday

Monday 1 April – Easter Monday

Monday 6 May – Early May bank holiday

27 May – Spring bank holiday

26 August – Summer bank holiday

254 December – Christmas Day

26 December – Boxing Day.

Happy bank holiday weekends.

Jewish Festivals 2023

Rosh Hashanah

Rosh Hashanah starts on Friday 15 September at 7.01pm, second day starts on Saturday 16 September as Shabbat ends at 8.00pm. Second Day ends at 7.58pm.

Head Office will be closed from 2pm on Friday 15 September.

Yom Kippur

Yom Kippur starts on Sunday 24 September at 6.40pm and ends on Monday 25 September at 7.39pm.

Head Office will be closed on Monday 25 September.


Succot starts on Friday 29 September at 6.29pm and ends on Sunday 1 October.

Shemini Atzeret starts on Friday 6 October at 6.13pm and ends on Sunday 8 October at 7.09pm.


Good Yom Tov!

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