After over 25 years in the industry Angela has extensive experience housing ranging from working for both Local Authorities and Housing Associations. She started on the front line as a housing officer becoming a Senior Manager at various Housing Associations. She joined jLiving in November 2020 and is responsible for the Housing Operations team for all Schemes. She is the designated Complaints Officer for the company and is the lead for the Housing Operations Subcommittee that meets quarterly to discuss service improvements, performance and customer feedback for the Housing Operations team.
Benjamin has been a Board member since 2013. Currently, he is Vice Chair of jLiving and Chair of the Property Subcommittee.
Benjamin has 40 years’ experience in real estate management and has been actively involved in several community organizations.
Biljana joined the jLiving team in 2009, with 20 years of experience in Health and Social Care. She is responsible for looking after tenants’ wellbeing and welfare. She has been part of the jLiving Housing Operations Team for over five years.
Since she joined jLiving she has helped tenants to successfully apply for a wide range of benefits and social funds in order to assist them with moving into their desired accommodation. She also assists tenants in clearing their rent arrears. She has a BSc Psychology (Hons) degree and is a great lover of cats.
Corinne has been a member of the jLiving Marketing Subcommittee since 2013, drawing on over 20 years of experience from working in the pharmaceutical, retail and aviation sectors. Corinne is an Internal Communications Specialist and for the past few years has focused on cybersecurity awareness and culture change, and currently works for EasyJet.
Housing Manager Maitland Joseph House
Cynthia joined jLiving in May 2019 as a Housing Manager. Her role is to ensure the wellbeing of tenants, raise repairs and carry out health and safety checks of the building. The role is varied and rewarding; no two days are the same and she brings to the role around 30 years’ experience of working with the elderly, vulnerable and disabled in a variety of roles most recently in the sheltered housing sector.
Bringing with her around 15 years of experience in Corporate Communications Dawn joined jLiving in 2016. Dawn works part-time looking after all our publications, website, digital screens and social media along with helping with events and PR. She is also involved in running the jLiving Marketing Subcommittee.
Donna joined jLiving in 2018, she is a qualified Building Surveyor who has 26 years, with the last 20 years focusing on social housing. She is responsible for the delivery of compliance, repairs, maintenance, major works and facilities throughout the property portfolio.
Donna works closely with her team to ensure our tenants receive the best possible service from our in-house team, contractors and consultants. Donna is the executive lead for the Property Subcommittee and is currently responsible for eight members of staff including our in-house Maintenance Team.
Edward has been on the Board of jLiving since 2013. He is a retired solicitor and served as a full time District Judge for 18 years until his retirement in 2013.
During his time on the Board, he has served on the Housing Operations Subcommittee and was Vice Chair of the Board from 2016 until 2019.
He is also involved with the charity Paperweight and has been a member of the Jewish Board of Deputies since 1995, representing Ealing United Synagogue, with which he has been heavily involved for over 50 years.
Emily joined the jLiving Board in 2021. She has extensive experience in planning, having worked in the public and private sectors for the last 18 years and was also involved in other communal, affordable housing organisations prior to joining jLiving.
Frances has a wealth of experience having worked in a range of sectors. She joined the Association 25 years ago and oversees Finance, Payroll and IT.
Frances leads an established team of three focused on providing a smooth running and efficient finance operation. She is also the executive lead in supporting the Associations Finance and Audit Subcommittee, as well as the JBG Housing Trust (a separate charity) supporting the services provided by jLiving.
Housing Manager at Harmony Close, Meta Worms Court and The Hostel, also known as 99PPA
Gabriela joined jLiving in May 2015. She worked in various Schemes during this time and has been Housing Manager at Harmony Close since 2018. She sees her job as to work closely with the tenants to monitor their wellbeing and provide secure independent housing for them. She also submits referrals to other services in order to arrange extra support for the tenants that need extra care but are still able to stay in an independent housing environment.